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Gripes of a McDonald's Employee
Sunday, 13 February 2005
New Blog...
The new blog has been created and the first post is up. The page is here

Green Eyez Bitched Again at 7:24 PM EST
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Tuesday, 1 February 2005
Another Job Shoved Up The McDonald's Corporation's Ass!
Mood:  celebratory
I finally did it! After more than six months of kissing ass and busting mine for nothing, I finally walked. Mid-shift, I threw my drive-thru jacket at the manager and just left. That's what happens when you have a crack-headed bitch telling you what to do, even though she is under you and the managers don't do anything about it. Eventually, the company will learn that if they enforce the policies intended to keep things fair and orderly, such as nobody giving orders accept managers, they might actually be able to keep good employees. I was faithful to the company, four times I worked for them. It never got any better. These people treat their employees like shit, they don't pay squat, and then they get pissed at you when you quit! Hmmm, I wonder why they weren't happy.
I did already have another job offer, though. I wasn't going to take it, even thought the pay and benefits were much better, but it suddenly sounded like a good idea when the crackhead pissed me off. I had been offered a management position at a Wilson Farms. For those who don't live in or near New York state, Wilson Farms is a convenience store chain owned by the supermarket chain Tops Markets. The closest I've come to working grocery/retail was working at a pet store and I also worked in the deli at a small grocery store, but I didn't deal with anything outside of the deli department. I wasn't too sure about learning something new, but hey, what the hell! If I didn't like it or adapt well, I could always find something else. I had to at least give it a shot. Things are going well, I make more money, have benfits, and I am getting the management experience that I wanted to make more jobs available to me. I feel so much better about myself, too. I bust my ass every day and I get the recognition for it. It feels good to come home tired and sore every day, knowing that I worked hard and earned a good buck.
I was a little disappointed, though, when I started thinking about it. I realized that if I was no longer working at McDonald's, then I couldn't really keep this blog going. Then it hit me, I have a LOT to bitch about! So, I am starting a new blog. I'm not going to try to post every day, I'm too busy for that. Instead, I will make sure to post at least once a week. If I can post more often, I will, but I'm not going to stress it as long as I get a weekly post done. When I get the new blog started, I will post the link here.

Green Eyez Bitched Again at 12:01 AM EST
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Tuesday, 23 November 2004
I Hope He Didn't Want Happy Meals As A Kid
Mood:  energetic
I didn't post last night after work because I had too much to do at home, but I have today off. This post really isn't even a gripe, there was nothing to gripe about other than the fact that we were pretty busy for a little while. That's hardly enough to write a post worth reading. So instead, I'm going to tell you about the unbelievable visitor we had yesterday.
It was about 2pm and I was taking orders and running for drive-thru, as usual. Now like most McDonald's stores, we have two registers to take orders for drive-thru. One is in drive-thru itself next to the drink station, and the other is out behind the counter right by the sandwich bin. I was at this second register taking an order when I happened to look behind me and see a very large man with a bald head and goatee. My first thought was "Wow, that's a big guy." And I turned back around to the register, distracted by the order I was in the process of taking. But something didn't seem right, there was something oddly familiar about this man. So I turned back around, in awe again at his unbelievable size. It started to register in my head who this giant was, but it hadn't fully clicked until I turned back around to the register. Then it suddenly hit me and I quickly turned back around to face The Big Show! I had completely forgotten that there was a House Show in town yesterday. I have been to the other three, but this one wasn't possible because of money problems. I think I made myself forget about it because I was so disappointed that I couldn't go. And now here was The Big Show just on the other side of the counter, ordering his lunch as a normal person would do. Our store manager was taking his order, completely oblivious to the fact that she was two feet away from a celebrity, and possibly the largest among them! The only other person who seemed to be in shock along with me was one of our other employees, a woman in her late thirties. Everyone else was just carrying on about their business. Then the guys in grill started noticing what was going on and crowded the window area between the grill and front line. Let me tell you, the man is HUGE! I have seen him live before, two years ago at the first House Show WWE came to my town for, but I wasn't that close. He didn't seem that big from 15 feet away. Don't get me wrong, he seemed big, but not THAT big. Stand face to face with the man, and you won't believe your eyes. His hand, laying flat, would easily fill a 5"X7" picture frame. That's the only thing i could think of to explain the size. What made this sight so much more interesting is the fact that our store manager stands about 4'5", if that. She's teeny tiny and he is enormous. What was absolutely hilarious was the fact that Show just loooooved my boss! He even left with her cell number! We were lucky enough to get autographs and pictures. One of the other managers was supposed to take a picture of each of us with him, but she didn't. Only my boss and one of our other guys got their pictures taken with him. We gave him his order at no charge, and what an order! If I remember correctly, he ate a Double Quarter Pounder, a Big N Tasty, a 10 piece Chicken Nugget, and a Large Fry. He even came back for an ice cream cone! Later on, I will have a picture of him with my boss up for everyone to see the amazing difference in size. I have to blow it up for her to put up on the wall with his receipt and autograph, but I have to wait until she gets the film developed. Now I don't care who thinks that I'm nuts, but there is something about a man of that size with that much strength and power that just really gets me going. And Show is definitely not a bad looking guy, so I was really in my glory standing that close to him, talking to him, and admiring him the whole time. The fact that he was so nice made it that much better.
Now, I want to clear up some misconceptions about celebrities, and especially the Superstars of the WWE. He makes the third wrestler that I have met in person in the last two years. The first was Rico, which I know you're probably laughing about right this second, but remember that they all play a part. I met Rico at the second show in my town when he came up to the crowd waiting in line outside the arena for autographs and pictures. He was the ONLY one who paid attention to us, aside from the few who waved from the parking area as they walked inside and John Cena who rolled down his window as he pulled into the lot past the crowd and let us know how much he didn't want to be there. That was when he was still a bad guy wearing a speedo, maybe it was too tight. Rico was very polite to everyone and even joked with us. He asked me where my sideburns were, making me laugh just as my husband snapped our picture, which came out with me looking like the biggest moron. If someone makes you laugh just before your picture is taken, either laugh or don't at all, don't try to catch yourself mid-laugh because it just doesn't look right.
The second wrestler I met was Trish Stratus at the WWE Shopzone store in Niagara Falls, Canada. I got an autographed picture and DVD and a picture with her, along with my husband. The thing that sucked about that was the fact that we had to go up seperately and have seperate pictures done. My husband's picture with her came out great, but the flash didn't go off for mine, go figure. You can only see my face well enough to tell that it's me, but you can only tell who's in the picture with me if you look at my husband's picture first to compare the vests and hairstyle. Trish was really sweet, and she's so tiny! She has to be like a size 5, but you would never know it from how she looks on tv. Now, having met three wrestlers and all three being very polite and courteous, I have to come to the conclusion that, just because they're famous, they still have good hearts. Big Show came to my work to eat and was bombarded with fans wanting autographs and pictures and never got the slightest bit annoyed. He was happy to oblige us and seemed very comfortable. When one of the guys told him he had tickets for the event, Show remarked "Cool, I'll be the big white guy in spandex." At that, I decided I wanted to change my name to Spandex.

Green Eyez Bitched Again at 4:13 PM EST
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Sunday, 21 November 2004
Introducing Multi-Purpose Happy Meal Toys
Mood:  cool
I am happy to say that today wasn't so bad, except for the fact that I worked a nine hour shift instead of the eight hours I was scheduled for. I did get a free meal out of it, though. I worked yesterday, but came home with migrain from hell and passed out for a few hours. By the time I woke up, the last thing on my list of things to do was sitting in front of a computer. I ended up being pretty tired today, so right before my shift I popped a Nodoz (caffeine pill) to give me a boost. I don't usually take pills of any kind besides Tylenol, so I had no idea what to expect besides a whole lot of energy. That is the understatement of the century. I can't even begin to describe what I felt like all day, up until about 5 pm. That's when I started crashing, hard, three hours before it was time to leave. And ironically enough, that was when we got busy. All day it was fairly dead, with the exception of lunch which was somewhat busy, but we only needed three people in drive-thru as opposed to the usual four used at lunch time. And even with only three people, it was easy. From 5 until about 7:45 we were steady to busy. For a good majority of that time, I was taking and getting orders for drive-thru and running front counter myself. I had one girl to help me in drive-thru with making drinks and taking cash. What a time for Nodoz to quit. Now I see how people get addicted to caffeine pills. The crash sucks, I wanted another Nodoz so bad, but it was given to me by another girl who was already gone by that time. Probably better, anyway.
I did discover today that too many people enjoy alcohol way too much. We just started serving Egg Nog milkshakes. You would not believe how many people asked me today if the Egg Nog shake had alcohol in it. It wasn't like they were just curious, because when I said no they were disappointed! McDonald's is a family restaurant, people. The last thing we need is a bunch of drunk five-year olds puking in their Happy Meals. Which, speaking of Happy Meals, I'm sure most of you know that our current toy line is The Incredibles. Can you believe that two of these toys actually wind up and vibrate?! That sparked a lot of conversation today among us. One employee stated "Oh boy, every girl's dream, a vibrator in her Happy Meal!" If McDonald's stared handing out vibrators, I know I would eat there more! The idea of it being with a Happy Meal, though is a little off, but we did used to have Adult Happy Meals for our Premium Salads! Hmmm.....no, what am I thinking? That's worse than spiking the milkshakes! Another one of the toys ways about as much as a roll of quarters. Parents must use extreme caution when allowing their kids to play with this toy And if things get tense between the kids, take it away! Their child's brain cells may depend on it, that bitch could do some major damage! What is the corporation thinking? Next thing you know your kids are going to be frantically digging to the bottom of their Happy Meal box looking for the Mini Oozie. So for your own safety, do NOT take your kids to McDonald's if you have recently grounded them or taken their XBox away!
Anyway, on to the next topic. It amazes me how many incredibly rude, stupid, or just plain retarded things people do at the drive-thru. I have had people with megaphones, phony accents/foreign languages, masks, and numerous other pranks. The megaphone was definitely the most annoying and rudest drive-thru prank I have experienced yet. I found this web page today that really pissed me off. Someone actually posted a list of things to do in a drive-thru, here's the link...Click Here Number one will definitely annoy the hell out of anyone. Number two actually happens, but if it's clearly intentional it's really going to piss someone off. Number three is just stupid, if we can't understand you, you don't get your order. My personal response to number four would simply be a funny look to whoever was wearing the other headset and then "Whatever". Number five I would have a funny answer for. Six is common and doesn't really phase anyone. Number seven will just get you denied service, trust me, I've seen it. Basically, have all the fun in the drive-thru that you want, but do it at your own risk. If you're really hungry, I wouldn't recommend doing anything that could potentially annoy us to a point that we deny service. We do have the right to do so. So go ahead, waste your time......we're getting paid!

Green Eyez Bitched Again at 11:14 PM EST
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Wednesday, 17 November 2004
Co-workers Sometimes Suck, Too
Mood:  loud
Ok, I'm going to change things up a bit. I'm going to use today's post to gripe about a co-worker! I hadn't wanted to do this, but I'm going to anyway because I've had about enough of this bitch. I try my best to get along with everyone. I even bite my tongue, hold my breath, kiss ass, and everything else possible to try to keep the peace, but I can't keep quiet anymore. Hopefully posting this will relieve enough of the tension to keep me from using this bitch to make a new drive-thru window.
First I should go back and give you a bit of background information. It will make it a bit easier to understand where I'm coming from. In the almost six months that I have been at this location, I have only called in sick twice. I have missed more scheduled days than that, but I haven't just called in sick. The first shift I missed was during my first week. I was told two hours before my shift that I had to be taken in for emergency surgery because i was bleeding internally from an ectopic pregnancy. I called immediately and my boss was (obviously) more worried about me than the shift. The second time I had to call in was because my mother-in-law called to tell me that my husband was sent to the ER from work. Now who would go to work instead of rushing to the hospital? Sure as hell not me. Again, it was no big deal, nothing I could do. Every other time I had to miss my shift, I went in and covered it myself. This included times when I knew I would have a doctor's excuse and did not HAVE to cover the shift myself. I did it anyway because I don't like leaving the manager stuck to cover it. The last few times I went in and tried to cover my shift, I got screwed into working it anyway because nobody would cover for me. The last time, I got sent home by the manager on duty, after she told me to just call in from then on and let them worry about covering the shift. I did that twice within a three week period. Now this was the same period of time that pneumonia, bronchitis, and the flu were all going around at work. The second time I called in, I was awoken by my best friend coming to see me. She was furious, as I became when she told me what had happened right before she got to my house. She said she had gone to my work looking for me because she knew I had been scheduled that day and was verbally attacked when she asked for me. She stated that one of my co-workers had "ripped her head off" about me calling in "three times in two weeks". I was pissed, but it got worse when she described to me who it was that was talking shit about shit she knew nothing about. It turns out it was a girl I will call "Kelly". Now I will give you the details about Kelly's history.
Kelly started at McDonald's a couple of months ago. She's in her late 20's and married with kids. Not very many people at work really like her. In fact, most can't stand her. I didn't ever have a problem with her, even after my husband bitched about her screwing up half of a $20+ order. I listened to everyone else talk shit about her, and then I would defend her. I tried to keep the peace between her and everyone else. The biggest problem with her is her attitude. She has a problem with authority as well as her lack of understanding of the job compared to the much younger girls who work with us. The big clincher is her hair. Kelly has very long, thick hair. This is not the problem, the problem is her attitude towards keeping it restrained. A ponytail is not enough because her hair still flies all over, it has to be in a bun or banded all the way down the ponytail. She has a huge problem with this and even goes as far as to say that the problem is that everyone is "jealous" of her hair. Ok, we know your hair is just gorgeous, but it's not anything we're going to be jealous of. And I'm sure a customer wouldn't find it so nice when they find it in their food! About a week ago, I had to report for a Crew Trainer's meeting and was part of a conversation BEFORE the meeting that included a couple of managers involving policies that people were not following. During the discussion, Kelly's hair was mentioned. We went on to make reference to the fact that her hair is not a personal issue, but a health issue. If the Health Department came in and saw her with her hair not properly restrained, we would be fined. Because she HAS been told about her hair and refuses to comply, she would be fired for causing the store to be fined. We are also trying to save her the trouble of losing her job by constantly reminding her that her hair needs to be tied back efficiently. Not once did anyone say anything bad about Kelly, herself.
A few days later, she was again told about her hair and got snotty with the manager. After the manager walked away, she started ranting at me about how "everyone's always picking on her". Oh yes, we have nothing better to do with our time than sit around and figure out what we can harass you about next. I tried to reason with her and explain the point behind the constant "nagging". At some point I made the mistake of mentioning the conversation we had about policies a few days prior. She went ballistic! She had the nerve to bitch me out for "talking about her when she wasn't there to defend herself". Oh, how ironic. Ok, you can talk about others all you want, but we will make sure to give you the opportunity to defend yourself...right. I still have not said anything about her bitching out my friend. At least we had our facts straight and were having a constructive conversation. If this wasn't bad enough, it gets better! A while later, I went out for a cigarette break. While I was outside, one of the managers from the conversation came out and told me that Kelly had just chewed her out for talking about her behind her back and including me in a Manager's meeting! By that point I was ready to knock the bitch on her ass, but she really is not worth my job. But agian, it get's better.
A couple nights ago, I was closing with a manager that I've become friends with when she came to me and told me that Kelly had just told her I was being a bitch. The only reason I can figure that she thought I was being a bitch was that I had refused to clean out the shake machine after she dumped a bag of spoiled mix in it. I had pre-close to do, and I shouldn't have to fix her screw-up anyway. It's not like she asked me to do it, she just expected me to, and I refused. Then last night she had words with another girl and had enough balls to say, right in front of me, "If I have a problem with you, I will tell you. I'm not going to talk behind your back." Yeah, ok. I believe that about as much as I believe in Santa Claus. A little later on, we had an order for a sundae with extra fudge. When I brought it to her, she told me that I was supposed to "put fudge around the side of the cup before the ice cream and then add more on top". So, now you know more about this place than I do, I think not. I told her I had just put the extra on top to save on time and that it was not really a big deal, there is no right or wrong way. She then decided it would be a good idea to tell me that if she got bitched at for it by the customer, I "would make another one". Sorry bitch, but I'm your superior. Don't tell me what I'll do, know your role or I'll remind you of it real quick! Kelly is about one smart remark away from being a permanent part of the building.
Part of me really hopes that "Kelly" sees this and recognizes herself. But it would be in her best interest to approach me respectfully, because if not, it might get ugly. No...wait, it will. She expects people to respect her, but she has no respect for anyone else. I don't even want to hear any bitching about this post from her because she ran her mouth about me twice that I know of, but couldn't say anything to my face. At least I'm making valid points and have my facts straight. If you can't take it, don't dish it out. I didn't have a problem until I had to hear from someone else that she was talking shit about me. And how stupid can you be to run your mouth about someone to somebody you don't know who came in asking for the person you're trashing? Oh yeah, cause it's not going to come back to me. And if she thinks I'm afraid to say something to her, I'm not. I chose to post this rather than starting a fight at work. If she starts shit with me, it's on her, not me. Not only that, I prefer to wait for someone to come to me, because I'm always ready for it. I'm not afraid of her, even though she's bigger than me. I'm sure she can fight, but I'm not someone who feels much pain when it's coming from another person. My husband and I beat the hell out of each other all the time just for fun, and I know she's not going to be able to pack as much of a punch as he does, unless she's packing something else I don't know about!

Green Eyez Bitched Again at 12:01 AM EST
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Tuesday, 16 November 2004
Would You Like Some Common Sense With That?
Mood:  chillin'
Well, I haven't been able to post since my first day because my pc has been down, but now I'm back. My biggest rants of the week have got to be about stupid and inconsiderate people. This past Saturday we had a bit of an emergency and had to close down for a couple of hours. During that time, we had police and fire trucks with lights going all over the parking lot. Now you would think that would be enough of a clue to people that it was not a good time to attempt to get food, but of course not. I think everyone in the whole damn town tried to get served and then were completely dumbfounded when they discovered that we were closed. Did they think the fire department and police were there for a party? It amazes me how many people lack common sense. If it were me, I would have kept right on going when I saw those flashing lights, you never know what kind of accident happened. And I don't know about you, but I don't want food from a place that has had an accident that I don't know the extent of. I don't want any surprises in my Big Mac!
Now onto the assholes...How hard is it to clean up after yourself?! It really pisses me off when I go out to check the dining area and I have to dump trays into the garbage. How f*cking lazy are you that you can't pick up your tray, take two steps to the garbage can, and throw your trash away? I am not your mother, I shouldn't have to pick up after you! I would hate to see the homes of people who choose to leave their trash at the table. Here's a bit of information for you, we know who sits where. If you leave your trash, we know it was you. If you throw food on the floor, we know you did it. Now how do you think that affects your service on your next visit? Again, if you can't respect us, we don't have to respect you. It works both ways. So go ahead, leave your tray at the table. But don't bitch when you get cold fries next time! The Golden Rule is everywhere! If you want to leave your garbage for someone else to pick up, go to Burger King. They charge enough to justify leaving the mess!

Green Eyez Bitched Again at 12:01 AM EST
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Monday, 8 November 2004
First Post - Let Me Introduce Myself
Mood:  cheeky
Ok, it's pretty obvious what this blog is all about, so let me give you some background information. I can't really tell you too much, because if my boss ever found this, I would be fired! Also, if any of our customers figured out who I was, we would lose business, and I would be fired! So, you can call me Green Eyez. I am 20 years old and newly married. I am starting college next year for Criminal Justice. I will probably start out as an every-day police officer, but I hope to eventually be an Investigator. Anyway, I have worked for the McDonald's corporation off and on for the last four years. I am now at my third location. As horribly degrating as people regard fast-food employment, I don't mind it. I like the diverse group of people I work with, and it's a lot of fun, though we do have to do our jobs to standards.
For the most part, I enjoy my job, what I don't enjoy is dealing with complicated, indecisive, grumpy, snooty, and/or common sense lacking customers that usually go to the drive-thru. I am referring to those who take 2 minutes to decide that they want 2 double cheeseburgers and a small fry, or the lady that always has to request a fresh pot of coffee for a small cup when the pot you have was just brewed 5 minutes ago, or the guy who tells you, not so nicely, that he ordered his Big Mac without cheese when you know that he didn't, or maybe the high school kid that orders a 3-piece Chicken Select meal and when you ask "What size and what to drink?", referring to the size of the fries and drink, tells you again that it's the "3-PIECE MEAL!". Duh, I knew that. My favorite one is the one who is so impatient that they just say "Can I please have a Crispy Chicken meal" and then speeds up to the window without telling you what they even want to drink. I swear, one of these days I am going to charge someone for a Supersize meal and give them water! I'm not a f*cking mind reader!
I also love it when I am NOWHERE near a register and my headset beeps indicating that I have a car in drive-thru. In this situation I always say "Hi, I'll be right with you." Almost half the time I get "Yeah, can I get a large Number Two, without mustard and onion with Coke to drink, a Cheeseburger Happy Meal with Apple Dippers and a Root Beer." Now, where in "I'll be right with you" did you hear "Can I take your order"? NOWHERE, because I didn't say it!People expect us to listen to every single syllable that they speak to us, but they don't have the decency to give us the same courtesy. Maybe if theyput down the damn cell phone for two seconds they would hear what I'm saying to them. Depending on what mood I'm in, I will either cut in and tell them that I had already said I would be right with them, or I just don't respond until I finish what I'm doing and get near a register, then I will respond with "I'm sorry, I wasn't near a register, can you repeat that order?" In the mean-time, they're sitting there wondering why I'm not answering them and then they have to go through the whole order again. Ha, maybe that'll teach 'em to pay attention! But probably not.
Another thing I find particularly amusing is when someone tells me they want "the double cheeseburger on the Dollar Menu" and when I read the order back to them and just say "a double cheeseburger", they cut in with "that's the double cheeseburger from the Dollar Menu". Yeah no shit. What, do you think we have two differently priced double cheeseburgers? We should just for stupid people like you!
My favorite gripe is the one involving the lazy people who come through the drive-thru to order $50 worth of food. Let me explain something, our registers count the amount of time it takes for us to take, prepare, and serve an order. The times for drive-thru go to corporation for review, meaning that we need to keep them low to save our asses. If you decide to order more than $25 worth of food, you are seriously raising our time for your order and all the others behind you! We can only get the orders just so fast, and of course, the more you order, the longer it takes. So, if you have to order food totalling more than $25, PLEASE do NOT be lazy, come inside!
Well, I think that's enough for tonight, there will definitely be more later. I don't ever get through one day of work without someone adding themselves to my shit list. Feel free to send comments, as long as you're not going to be an ass. If you don't see a point to reading this, then don't read it. I don't have any interest in listening to you gripe about me, afterall, this is my place to rant!

Green Eyez Bitched Again at 11:16 PM EST
Updated: Monday, 8 November 2004 11:20 PM EST
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Monday, 1 November 2004


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Green Eyez Bitched Again at 12:01 AM EST
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